Visitors to this website are asked to read our Terms and Conditions in full. Individuals who do not agree to these terms should exit this website. This website is operated by Lucky Jade Chippy, a trading name of Lucky Jade Classnet Limited. Throughout the site, “Lucky Jade Chippy”, “we”, “us” and “our” refer to Lucky Jade Classnet Limited.
Copyright
All images are for illustration purposes only. All images, text, graphics, website design, and content are copyright of Lucky Jade Chippy unless otherwise stated. You may not copy, reproduce, or alter these without prior written consent.
Notification of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, please notify us in writing, including:
A description of the copyrighted work
Where the material is located on our site
Your contact details
A statement that the use is unauthorised and a good faith belief
Lucky Jade Chippy and associated logos are trademarks of Lucky Jade Chippy. Third-party trademarks referenced remain the property of their respective owners.
Links
We may provide links to third-party websites. These are for your convenience only and are accessed at your own risk. We are not responsible for any third-party content or practices.
Use of the Site
By using this site, you agree to use it only for lawful purposes. You must not transmit any harmful software or engage in conduct that disrupts or damages the website. This site is for personal use only and not for commercial distribution without permission.
Indemnity
You agree to indemnify and hold harmless Lucky Jade Chippy and its affiliates from any claims, damages, or legal fees arising from your use of the site or breach of these Terms.
Limitation of Liability
We are not liable for any direct or indirect losses or damages from using this website, except for death or personal injury caused by our negligence. If a claim is valid, our liability is limited to the amount you paid for accessing the site.
Governing Law
These Terms are governed by UK law. Any disputes will be handled by UK courts. Users accessing the site outside the UK do so at their own risk and are responsible for compliance with local laws.
Disclaimer
We aim to ensure all information is accurate and current. However, we make no warranties regarding completeness or accuracy. We reserve the right to make changes to prices and content at any time without notice.
Alterations
We may amend these Terms or the website at any time, with or without notice.
Website Availability
We strive to maintain access to the website at all times but cannot guarantee uninterrupted service. Temporary downtime may occur for maintenance or updates.
Privacy, Data Protection & Cookies
All personal data is processed in accordance with the UK GDPR and the Data Protection Act 2018. By using this website, you agree to the terms of our Privacy and Cookie Policies.
We collect and process your data for specific lawful purposes, including fulfilling your order, managing your account, and improving our services. Data is only collected when necessary and is not retained longer than needed.
You have the right to access, correct, erase, or restrict the processing of your data. You may also object to how your data is used. To exercise your rights, contact us using the details in our Privacy Policy.
If a personal data breach occurs that risks your rights and freedoms, we will notify the Information Commissioner’s Office (ICO) within 72 hours and, where appropriate, inform you directly.
We only use cookies with your consent, where required. You can manage cookie settings through your browser or on our Cookie Policy page.
Miscellaneous
These Terms, together with our Privacy and Cookie Policies, form the full agreement between you and Lucky Jade Chippy. No verbal or written communication outside these documents shall modify these Terms.
We do not store credit card details nor do we share customer details with any 3rd parties.
This Privacy Policy applies to Lucky Jade Chippy, a trading name of Lucky Jade Classnet Limited. We do not store credit card details nor do we share customer details with any third parties.
By using the Lucky Jade Chippy website, you agree to this Privacy Policy. If you do not agree, please do not use this site or our services.
When you place an order, make an enquiry, or interact with our site, we may collect personal information such as your name, email address, phone number, and delivery address. Payment details are processed securely by Dojo (Paymentsense Ltd), and Lucky Jade Chippy does not retain any card information.
Your data is used only to process orders, respond to queries, or support customer service. We do not use your data for marketing unless you explicitly consent to it.
We store your information securely and limit access to authorised staff only. Your data will not be kept longer than necessary and will only be used for the purpose for which it was collected.
You have the right to request access to your personal data, to ask for it to be corrected or deleted, and to withdraw your consent at any time.
We comply fully with UK GDPR and data protection laws. For more information, please contact us directly or visit the Information Commissioner’s Office website.
Collection and Delivery Policy
Collection:
We aim to provide the best possible food collection service and are proud of our reputation for punctuality. However, unforeseen circumstances may occasionally affect our service.
Customers are responsible for arriving on time to collect their orders at the time specified in the order confirmation. Please note that if you arrive late and your food has already been prepared, we will not remake the meal. This is to ensure fairness and reduce food waste.
Delivery:
We strive to deliver all orders on time and to the highest standard. However, delays may occasionally occur due to factors beyond our control such as traffic, weather, or high order volumes.
Deliveries are available within the Prescot area only and are subject to the delivery fee stated at checkout.
If your food arrives cold, we are happy to remake your order — please contact us as soon as possible.
If you have any issues with your delivery, please call us, but kindly allow up to 60 minutes from the time of order before contacting us.
Lucky Jade Chippy – Return and Refund Policy
This policy applies to walk-in, call-in, and delivery orders only. By placing an order, you agree to the terms set out below. If you have any questions regarding this policy, please email us at
If you are under 18 years of age, you must obtain permission from a parent or legal guardian before:
Making any purchases on the luckyjade.touchtakeaway.net website
Sending any personal information to Lucky Jade Chippy
Emailing the website or requesting any communication from us
By continuing to use this website and any of the services offered, you confirm that you have received the consent of a parent or guardian.
It is the responsibility of parents or guardians to supervise the online activities of anyone under the age of 18 and to ensure appropriate parental control tools are in place.
We do not knowingly collect, use, or store any personal information from individuals under the age of 18 for marketing or promotional purposes. Where competitions or promotions are offered, notification of a win or prize will be sent directly to the parent or guardian, where applicable.
If you have any complaints, queries or comments about our web site or our products supplied to you, please contact us through the contact section of our website or alternatively you can contact us at the following address: Lucky Jade Chippy 2 Scotchbarn Lane Prescot L34 2TQ
